Spin Online Casino Terms and Conditions

Welcome to Spin Online Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account and using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage all players to review this document carefully before registering. If you do not accept these terms, you must not use our services. We reserve the right to update these Terms and Conditions at any time, and continued use of our platform following any changes constitutes your acceptance of the revised terms.

1. About Us

At Spin Casino, we are operated by Baytree Interactive Ltd, registered in Guernsey (reg. 69691), Ground Floor, Kingsway House, Havilland Street, St Peter Port. Our holding company is Super Group (SGHC) Limited. Our platform is powered by Cityviews Group, delivering a premium spin casino online experience to players across eligible jurisdictions. Payment processing services are provided by Digiprocessing Limited, incorporated in Gibraltar (reg. 110368).

2. Licensing and Regulatory Framework

We operate under a licence issued by the Kahnawake Gaming Commission (licence no. 00892, issued 16 February 2022). Our transactions and servers are located in the Mohawk Territory of Kahnawake, Canada, and the governing law applicable to these terms is that of the Mohawk Territory of Kahnawake. As an independently certified operator, we work with eCOGRA as our approved Alternative Dispute Resolution (ADR) provider. We are committed to maintaining the highest standards of fair play and responsible gaming.

3. Eligibility and Account Registration

3.1 Age and Eligibility Requirements

At Spin Casino, we strictly enforce an 18+ policy. You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher, to use our services. By registering, you confirm that you meet this requirement. We reserve the right to request proof of age at any time and to suspend or close accounts where age verification cannot be completed.

3.2 Restricted Jurisdictions

Our Spin Online Casino services are not available to players located in or resident of certain restricted territories. We do not accept registrations from players in the following jurisdictions, among others:

• United States of America
• United Kingdom
• Australia
• Ontario, Canada
• Malta, Sweden, Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Greece
• Portugal, Switzerland, Denmark, Czech Republic, Hungary, Poland, Romania, Bulgaria
• India, China, Japan, Singapore, South Africa, Brazil, Argentina, Russia, Ukraine, UAE
• Approximately 100 additional restricted jurisdictions

We primarily target players in Ireland, New Zealand, Canada (excluding Ontario), and other non-restricted countries. It is your responsibility to ensure that accessing our platform is lawful in your jurisdiction.

3.3 Account Rules

We permit only one account per person, household, IP address, and payment method. Creating duplicate accounts may result in immediate closure and forfeiture of any associated balances. You are responsible for maintaining the confidentiality of your spin casino login credentials and must notify us immediately if you suspect unauthorised access to your account.

4. Deposits, Withdrawals, and Payments

4.1 Accepted Payment Methods

Here at Spin Casino, we support a wide range of deposit and withdrawal options. Available deposit methods include Visa, Mastercard, paysafecard, MuchBetter, NETELLER, Skrill, ecoPayz, and eZeeWallet. For withdrawals, we additionally offer SWIFT bank transfer. We support multiple currencies including EUR, USD (US$), CAD (C$), and GBP (£). In certain cases, we may process payouts in EUR regardless of the currency used for deposits.

4.2 Transaction Limits and Processing Times

• Minimum deposit: €10 per transaction
• Maximum withdrawal: €/£10,000 per 24-hour rolling period
• Web wallet withdrawals: processed instantly after release
• Card and bank transfer withdrawals: 1–3 business days after the pending review period
• A reversible pending period of 24 rolling hours applies to all withdrawals; no processing occurs over weekends

4.3 KYC Verification and Large Withdrawals

Our Spin Online Casino requires mandatory KYC (Know Your Customer) verification once your cumulative withdrawals reach €2,000. We may request identity documents, proof of address, and proof of payment method. For withdrawals equal to or greater than 5x your lifetime deposits, we apply a limit of €4,000 per week, with the remaining balance held pending review. All progressive jackpot winnings are exempt from withdrawal caps.

5. Bonuses and Promotions

5.1 Welcome Bonus

At Spin Casino, we offer new players a three-stage welcome package worth up to €1,000 in matched deposits, structured as follows:

• 1st deposit: 100% match up to €400 (minimum €10)
• 2nd deposit: 100% match up to €300 (minimum €10)
• 3rd deposit: 100% match up to €300 (minimum €10)

We also award 10 daily free spins giving you a chance to win up to €1,000,000 on our Mega Millionaire Wheel. Welcome bonus winnings are subject to a 35x wagering requirement. The maximum bet permitted while wagering a bonus is €8 per round and €0.50 per line. Welcome bonus winnings are capped at 6x your first deposit amount. You have 7 days to claim the bonus, and daily spins expire 30 days after your last qualifying deposit.

5.2 Ongoing Promotions

Our Spin Casino platform offers a range of regular promotions, including:

• Daily Deal – a new bonus offer available every day
• A Chance at a Million – daily spins on the Mega Millionaire Wheel (jackpot up to €1,000,000)
• Daily Streak – login rewards for consecutive daily visits
• Casino Tournaments – competitive events with prize pools
• Cash-Back Program – returning a percentage of eligible losses

5.3 Loyalty Programme

We reward loyal players through our tiered Loyalty Levels system, ranging from Bronze to Privé. Cash wagers earn Loyalty Points (LP), which can be redeemed in increments for Bonus Credits. We credit new players with a 2,500 LP welcome boost upon their first deposit. Higher loyalty tiers unlock tailored offers, faster point accumulation, dedicated customer support, and access to exclusive competitions.

6. Games and Software

Here at Spin Casino, we power our gaming library through Microgaming and Apricot as our core platform providers, with additional content from NetEnt and other certified studios. Our portfolio includes slots, progressive jackpots (Mega Millionaire Wheel up to €1,000,000), table games (blackjack, roulette, baccarat, craps, casino war, Red Dog, sic bo), video poker (including All Aces, Jacks or Better, Power Poker), keno, scratch cards, and a live casino. Most of our games are accessible via the spin casino app and mobile browser on any device.

7. Responsible Gaming

We are firmly committed to promoting responsible gambling. Our Spin Casino platform provides tools including deposit limits, session reminders, self-exclusion, and reality checks. We encourage all players to gamble for entertainment only and to seek help if gambling ceases to be enjoyable. Players can access responsible gaming resources directly through their account settings or by contacting our support team.

8. Account Inactivity

We define an account as inactive if it has not been accessed for a period of 6 consecutive months. Following the initial inactivity period, we apply a monthly administration fee of €10, which continues to be deducted for up to 18 months or until the account balance reaches zero. We will make reasonable efforts to notify you before any fees are applied.

9. Customer Support and Complaints

At Spin Casino, we provide 24/7 customer support via live chat and email. Our support team operates in English, French, Spanish, Greek, and German. For formal complaints, you may contact us at complaints@playersupportcenter.com. If a dispute cannot be resolved directly, you may escalate it to eCOGRA as our approved ADR provider, or to the Kahnawake Gaming Commission as our licensing authority.

10. Limitation of Liability and General Provisions

We provide our services on an "as is" basis and make no warranties regarding uninterrupted access or error-free performance. We are not liable for losses arising from technical failures, third-party service interruptions, or events beyond our reasonable control. We reserve the right to suspend, restrict, or terminate any account that we reasonably believe to be in breach of these Terms and Conditions. These terms constitute the entire agreement between you and us regarding use of our services.

By continuing to use our casino spin platform, you acknowledge that you have read and accepted these Terms and Conditions in full. If you have any questions, our team is available around the clock to assist you.